HANDY PERSON SERVICE
In partnership with North Somerset Council since October 2018 AMS Electrical is the council's chosen provider for its Handy Person Service.
The Criteria
The service is designed to enable access to small essential works for disabled persons of any age or those over the age of 60 living within North Somerset.
As a qualifying customer you can
Use the service for a cumulative total of 6 hours a rolling year, per qualifying person in the household, with a maximum of 3 hours in any one visit. Hours cannot be carried over.
How much will you charge me?
North Somerset Council offers a subsidised rate. The current hourly rate that the customer pays is £17.00 per hour for labour, plus the cost of any materials we supply.
We charge attendance up to an hour, so whether we are with you for 5 minutes or 59 minutes the cost is the same. We suggest that if you have more than 1 job or you are trying to best utilise your time, make a list, in priority order and our handy person will work through as much as they can in the time that you have booked.
If you use up all your substidised hours we can still help you! We are just unable to offer the discount. Speak to us about our private handy person rates.
Booking a visit
You can call or email to book a visit. The first time we will set up a customer record which is held on our system. We will ask you for your name, address, telephone number. We then need to qualify you for the service, to do that we will record your date of birth and your disability status (yes or no)
We will offer you the first available appointment unless you have a preferred visit day.
Please note: we will send you the best suited colleague for the job you request, this can sometimes mean appointment wait times differ due to demand. If you have several jobs you may need more than one visit, for example if you have a small plumbing job and a small electrical job, these may need to be carried out by different colleagues.
We work to time windows for our visits for example: a morning time slot may be to arrive at some point between 9am &12noon.
How do I pay?
We will send you an invoice after your visit is completed. Our preferred payment method is bank transfer, please remember to use your invoice number as the reference! If you are unable to do this you can telephone and pay with your debit or credit card. We do not accept cheques or cash payments.
What jobs can I ask for?
There are a wide range of things we can help you with. Some examples are below:
- Small Complete Electrical Jobs
- Small Plumbing Jobs
- Carpentry Jobs (easing doors, windows, securing boards)
- Securing or Fitting Carpets (Health & Safety Issue)
- Repairs to Walls, Plaster, Render, Pointing up to 2m2
- Securing or Repairing Paving Slabs & Paths
- Cleaning & Clearing Path for Access
- Health & Safety Works
- Energy Efficiency Works
- Security Improvements
- Internal & External Grab Rails, Banisters & Bed Rails
- Access Issues & Door Entry
- Fitting Bed & Chair Raisers
- Fitting External Door & Window Locks, Door Chains & Other home Security Products.
- Fitting Key Safes
- Checking Installation
- Fitting Smoke Alarms, Carbon Monoxide Alarms & Energy Lamps
- Assistive Electronic Technology
- Clearing Garden Areas & Access Routes (Health & safety)
- Minor Repairs & Improvements Internally & Externally
Please Note – Our handy people are not ‘plumbers’ so we may recommend you contact a plumber or heating engineer if a requested job is deemed as not suitable for us.
We look forward to helping you with your job. The service is very popular and has made a real difference to many living within the region.
Cross reference this page with North somerset council website:
